This Shipping Policy is provided by Amelia Rose Floral Couture Ltd. to outline the delivery and collection services available for your orders.

Company Details

  • Company Name: Amelia Rose Floral Couture Ltd.
  • Address: Gateway Crescent, Oldham, Manchester, OL9 9XB.
  • Phone: 0161 710 0720

Delivery Times

Our delivery schedule is as follows:

  • Monday to Saturday GREATER MANCHESTER 9:00 AM – 5:00 PM
  • Tuesday to Friday OUTSIDE OF GREATER MANCHESTER 7:00AM -7:00PM
  • Sunday: Closed

Deliveries will be made within these times unless otherwise specified. We are unable to offer timed delivery slots, and all deliveries will be made as close to the requested date as possible.

Same-day available on orders before 1pm to Greater Manchester or next-day options (uk wide)

Studio Collection Times

You may collect your order from our studio at the following times:

  • Monday to Saturday: 11:00 AM – 7:00 PM
  • Sunday: Closed

Our studio is located at:
Amelia Rose Floral Couture
Gateway Crescent,
Oldham, Manchester, OL9 9XB

For assistance, call us on 0161 710 0720.

Shipping Details

 

  • Delivery Zones: We currently deliver to Greater Manchester and all over the UK. If your address is outside our delivery area, please contact us to discuss arrangements.
  • Separate Flowers & Balloon Deliveries (Outside Greater Manchester): For orders being delivered outside of Greater Manchester, your flowers and balloons may arrive separately. Flowers will be packaged and dispatched in one box, while balloons will be packaged and dispatched in a separate box. As these items are transported separately by the courier, delivery timings are outside of our control and the two boxes may not arrive at the same time. Both parcels will be fully trackable using the same tracking link provided. We do not accept refunds, replacements or complaints where flowers and balloons arrive separately or at different times, provided both parcels are dispatched and available for tracking.
  • Delivery Charges: Delivery fees will be calculated at checkout based on the delivery location.
  • Recipient Unavailability: If the recipient is not available at the time of delivery, we may leave the order with a neighbour or in a secure, dry location (e.g., porch, garage) if advised. A card will be left to notify the recipient of the delivery.
  • Non-Delivery: If we are unable to deliver, the item will be returned to the studio for collection or rescheduled delivery. Additional charges may apply for re-delivery.

Our customers tell it better than we do!

Excellent

4.7

/ 5

Amazing everytime

Amazing everytime! Been ordering off this company for years always the best product and speedy arrival! Amazing everytime! Been ordering off this company for years always the best product and speedy arrival! Amazing everytime! Been ordering off this company for years always the best product and speedy arrival!

Annie Dunraven

Great communication and the flowers were gorgeous

I love that they communicated with me with every step. They even send a picture with the flowers and the delivery address once it was out for delivery. They was great because it can be hard ordering flowers online.They flowers were also very like the picture which was great. Exactly what I wanted and not too expensive. I love that they communicated with me with every step. They even send a picture with the flowers and the... I love that they communicated with me with every step. They even send a picture with the flowers and the delivery address once it was out for delivery. They was great because it can be hard ordering flowers online.They flowers were also very like the picture which was great. Exactly what I wanted and not too expensive.

Nicole Greenslade

Fabulous service, beautiful flowers

I have ordered from the company on multiple occasions, both for collection and delivery. The service is great and I would not use any other flower company. The flowers are absolutely beautiful every time. The ordering process is easy and the flowers are delivered on time as promised. The delivery slots have always been available for the next day and on one occasion I was able to order on the same day for collection. I received a picture of the flowers on WhatsApp on my most recent purchase which I think is a lovely idea. I also received regular updates when the flowers were dispatched and delivered. I have recommend the company to friends and work colleagues who now also place orders regularly due to their own positive experiences. Thanks for providing such a smooth process from start to finish. I have always had a positive experience and will continue to use the company in the future. I have ordered from the company on multiple occasions, both for collection and delivery. The service is great and I... I have ordered from the company on multiple occasions, both for collection and delivery. The service is great and I would not use any other flower company. The flowers are absolutely beautiful every time. The ordering process is easy and the flowers are delivered on time as promised. The delivery slots have always been available for the next day and on one occasion I was able to order on the same day for collection. I received a picture of the flowers on WhatsApp on my most recent purchase which I think is a lovely idea. I also received regular updates when the flowers were dispatched and delivered. I have recommend the company to friends and work colleagues who now also place orders regularly due to their own positive experiences. Thanks for providing such a smooth process from start to finish. I have always had a positive experience and will continue to use the company in the future.

Sophie Barton

Excellent service

Excellent service from beginning to end. Delivery was fast and images were clear. Personalised experience which made this unique for me and stood out from other businesses. Variety of flowers, colour and size are all outstanding. Will definitely be a returning customer. Thanks a lot  Excellent service from beginning to end. Delivery was fast and images were clear. Personalised experience which made this unique for... Excellent service from beginning to end. Delivery was fast and images were clear. Personalised experience which made this unique for me and stood out from other businesses. Variety of flowers, colour and size are all outstanding. Will definitely be a returning customer. Thanks a lot 

Ibrahim Boucetta

I am from Ireland and ordered here

I am from Ireland and ordered here for a relative in England , communication was second to none and Absolutely excellent service start to finish could recommend enough I am from Ireland and ordered here for a relative in England , communication was second to none and Absolutely... I am from Ireland and ordered here for a relative in England , communication was second to none and Absolutely excellent service start to finish could recommend enough

Majella Mackey

Beautiful flowers & excellent customer service

Beautiful flowers & excellent customer service, I accidentally put the wrong address in for delivery and the delivery driver went above and beyond to ensure they got delivered Beautiful flowers & excellent customer service, I accidentally put the wrong address in for delivery and the delivery driver went... Beautiful flowers & excellent customer service, I accidentally put the wrong address in for delivery and the delivery driver went above and beyond to ensure they got delivered

Katie