Delivery & Collection

We want your flowers to arrive looking as beautiful as when they left our hands. Here’s how they get to you.

Amelia Rose Floral Couture Ltd
Gateway Crescent, Chadderton, Oldham, OL9 9XB

We’re an online florist working from our studio in Oldham. We don’t have a shopfront, so all orders are placed online.

Contact us

Local delivery: Greater Manchester

Hand-delivered by our own drivers.

  • Delivery days: Monday to Saturday, 9am – 5pm
  • Same-day delivery: order before 1pm
  • Your flowers go straight from our studio to the door with our own team. No couriers involved.

UK delivery: DPD next-day

Sent with DPD, fully tracked.

  • Delivery days: Tuesday to Sunday, 7am – 7pm
  • Next-day delivery: order before 3pm, Monday to Saturday, for delivery the next day.
  • No DPD deliveries on Mondays. Orders placed on a Sunday, or after 3pm on a Saturday, will be delivered on Tuesday.
  • You’ll get a tracking link once your order is dispatched, and DPD will usually send you a one-hour window on the day.

Letterbox flowers

Our letterbox range (White, Blue and Pink) comes with free next-day UK delivery with DPD. These arrive flat through the letterbox, ready for you to arrange yourself, so nobody needs to be in.

Your preferred delivery date

The date you choose at checkout is your preferred delivery date, not a guaranteed one. We’ll always get your order to you as close to that date as we can, and we can’t offer timed delivery slots.

For DPD orders: we dispatch in time for your preferred date, but once your parcel is with DPD, the delivery is in their hands.

  • If DPD miss your preferred date, they’ll usually try again the next working day.
  • We have to let DPD complete their full delivery process before we can step in.
  • We don’t automatically refund for a missed preferred delivery date.
  • Once DPD have finished, we review every case individually. If your flowers were in transit too long and arrived past their best, or your parcel was lost, we’ll sort it out for you. See our Refunds & Returns page for details.

Want to see your flowers before they leave?

Just ask. We’re happy to WhatsApp you a photo of your order before it goes out. This is a request service, so please mention it in your order notes. We don’t send photos automatically.

If nobody’s home

Local deliveries (our drivers)

  • We’ll leave your order with a neighbour or in a safe, sheltered spot, like a porch or behind a side gate.
  • Only if there’s truly nowhere at all to leave it will we bring it back to our studio. We’ll then contact you to arrange collection or redelivery, and a redelivery charge may apply.

UK deliveries (DPD)

  • DPD will follow their usual process. You can manage your delivery from your tracking link, including choosing a neighbour or safe place.

Apartment blocks

We (and DPD) don’t take deliveries up to individual flats. Your order will be left with the concierge or in the post room. It’s the recipient’s responsibility to collect it as soon as possible, and we can’t accept complaints about flowers left uncollected.

Flowers and balloons sent outside Greater Manchester

If you order flowers and balloons for delivery outside Greater Manchester, they’ll travel in two separate boxes. Both parcels will be on the same tracking link, but DPD may deliver them at different times or on different days. We can’t control this once they’ve left us, so please don’t worry if one box turns up before the other. Separate arrival isn’t a fault with your order.

Vases and pots on DPD orders

Glass vases and pots can’t be sent safely by courier. If you choose one for a DPD order, we’ll leave it out and add extra flowers instead.

Studio collection

  • Collection times: 7 days a week, 10am – 8pm
  • Where: Gateway Crescent, Chadderton, Oldham, OL9 9XB
  • We’ll send your collection instructions by WhatsApp when your order is ready. Please follow them when you arrive.

Sundays

  • Studio collection: open 10am – 8pm
  • UK delivery (DPD): Sunday deliveries are available
  • Local delivery (our drivers): no local deliveries on a Sunday

Delivery charges

Delivery costs are shown at checkout and depend on where your order is going and which service you choose.

Please check your details

Double-check the recipient’s address and phone number before ordering. We can’t be held responsible for late or failed deliveries caused by incorrect details, and a redelivery charge may apply.

Christmas and busy periods

Around Christmas, Valentine’s Day and Mother’s Day, cut-off times and delivery days may change. Any changes will be shown on our website and at checkout.

Our customers tell it better than we do!

Excellent

4.7

/ 5

Amazing everytime

Amazing everytime! Been ordering off this company for years always the best product and speedy arrival! Amazing everytime! Been ordering off this company for years always the best product and speedy arrival! Amazing everytime! Been ordering off this company for years always the best product and speedy arrival!

Annie Dunraven

Great communication and the flowers were gorgeous

I love that they communicated with me with every step. They even send a picture with the flowers and the delivery address once it was out for delivery. They was great because it can be hard ordering flowers online.They flowers were also very like the picture which was great. Exactly what I wanted and not too expensive. I love that they communicated with me with every step. They even send a picture with the flowers and the... I love that they communicated with me with every step. They even send a picture with the flowers and the delivery address once it was out for delivery. They was great because it can be hard ordering flowers online.They flowers were also very like the picture which was great. Exactly what I wanted and not too expensive.

Nicole Greenslade

Fabulous service, beautiful flowers

I have ordered from the company on multiple occasions, both for collection and delivery. The service is great and I would not use any other flower company. The flowers are absolutely beautiful every time. The ordering process is easy and the flowers are delivered on time as promised. The delivery slots have always been available for the next day and on one occasion I was able to order on the same day for collection. I received a picture of the flowers on WhatsApp on my most recent purchase which I think is a lovely idea. I also received regular updates when the flowers were dispatched and delivered. I have recommend the company to friends and work colleagues who now also place orders regularly due to their own positive experiences. Thanks for providing such a smooth process from start to finish. I have always had a positive experience and will continue to use the company in the future. I have ordered from the company on multiple occasions, both for collection and delivery. The service is great and I... I have ordered from the company on multiple occasions, both for collection and delivery. The service is great and I would not use any other flower company. The flowers are absolutely beautiful every time. The ordering process is easy and the flowers are delivered on time as promised. The delivery slots have always been available for the next day and on one occasion I was able to order on the same day for collection. I received a picture of the flowers on WhatsApp on my most recent purchase which I think is a lovely idea. I also received regular updates when the flowers were dispatched and delivered. I have recommend the company to friends and work colleagues who now also place orders regularly due to their own positive experiences. Thanks for providing such a smooth process from start to finish. I have always had a positive experience and will continue to use the company in the future.

Sophie Barton

Excellent service

Excellent service from beginning to end. Delivery was fast and images were clear. Personalised experience which made this unique for me and stood out from other businesses. Variety of flowers, colour and size are all outstanding. Will definitely be a returning customer. Thanks a lot  Excellent service from beginning to end. Delivery was fast and images were clear. Personalised experience which made this unique for... Excellent service from beginning to end. Delivery was fast and images were clear. Personalised experience which made this unique for me and stood out from other businesses. Variety of flowers, colour and size are all outstanding. Will definitely be a returning customer. Thanks a lot 

Ibrahim Boucetta

I am from Ireland and ordered here

I am from Ireland and ordered here for a relative in England , communication was second to none and Absolutely excellent service start to finish could recommend enough I am from Ireland and ordered here for a relative in England , communication was second to none and Absolutely... I am from Ireland and ordered here for a relative in England , communication was second to none and Absolutely excellent service start to finish could recommend enough

Majella Mackey

Beautiful flowers & excellent customer service

Beautiful flowers & excellent customer service, I accidentally put the wrong address in for delivery and the delivery driver went above and beyond to ensure they got delivered Beautiful flowers & excellent customer service, I accidentally put the wrong address in for delivery and the delivery driver went... Beautiful flowers & excellent customer service, I accidentally put the wrong address in for delivery and the delivery driver went above and beyond to ensure they got delivered

Katie